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Philosophy

Focused on outstanding customer service

Our goal is to provide innovative, high-quality learning services by combining experience, knowledge and hard work, with a desire to exceed customer expectations. To achieve this goal, it takes seasoned professionals with in-depth expertise in their chosen learning specialisation. This experience gives our team an intuitive grasp of business challenges and the technology available to best meet those challenges. An inclusive and diverse work environment fosters the innovation, pride, necessary risk taking and quality customer service needed to support a great company. Most importantly, they listen to customers, maintain ongoing dialogue and regular, open communication throughout each project.

We understand that clear and open communication is an essential component for achieving project success. Our approach promotes defined communication channels in order to effectively share valuable information with all stakeholders.

We manage our services carefully and effectively in order to develop close business relationships with our customers. This relationship management structure offers a single point of contact, which enables a highly efficient and organised project experience.

RECENT NEWS

27-04-2011
The Learning Factor Receives Global Recognition for Fourth Consecutive Year
Sydney, Australia - April, 28th, 2011 - The Learning Factor, a global provider of end-to-end learning services, today announced that for the fourth consecutive year it is one of 13 companies worldwide selected in the "2011 Training Outsourcing Watch List'

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22-03-2011
Fortune 100 Company Awards The Learning Factor Multi-year Contract for Comprehensive Learning Services in Asia
PRESS RELEASE Sydney, March 23, 2011: The Learning Factor today announced that they have been selected by one of the world's largest technology corporations to provide comprehensive learning services to its employees throughout the Asia Pacific region.

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15-11-2010
The Learning Factor Delivers Virtual Training to Cisco Global Sales Team
The Learning Factor's Virtual Training boosts productivity for Cisco sales people and managers, enhancing learner experience and forming a large part of Cisco's largest ever Virtual Training deployment...

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