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Philosophy

Focused on outstanding customer service

Our goal is to provide innovative, high-quality learning services by combining experience, knowledge and hard work, with a desire to exceed client expectations. To achieve this goal, it takes seasoned professionals with in-depth expertise in their chosen learning specialisation. This experience gives our team an intuitive grasp of business challenges and the technology available to best meet those challenges. An inclusive and diverse work environment fosters the innovation, pride, necessary risk taking and quality customer service needed to support a great company. Most importantly, they listen to clients, maintain ongoing dialogue and regular, open communication throughout each project.

We understand that clear and open communication is an essential component for achieving project success. Our approach promotes defined communication channels in order to effectively share valuable information with all stakeholders.

We manage our services carefully and effectively in order to develop close business relationships with our clients. This relationship management structure offers a single point of contact, which enables a highly efficient and organised project experience.

RECENT NEWS

28-05-2010
The Learning Factor Receives Global Recognition for Third Consecutive Year!
For the third consecutive year The Learning Factor has been selected by Training Industry, Inc. for global recognition in the '2010 Training Outsourcing Watch List'

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16-04-2010
The Learning Factor Delivers Virtual Training to Cisco Global Sales Team
The Learning Factor's Virtual Training boosts productivity for Cisco sales people and managers, enhancing learner experience and forming a large part of Cisco's largest ever Virtual Training deployment...

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01-03-2010
Directors Named in Who's Who
Two of the Directors at The Learning Factor have been recognised in the Who's Who of Learning Thought Leaders. ...

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