Values

Integrity, Engagement, High Performance, Teamwork, Partnership, Trust and Diversity

The Learning Factor’s reputation as a company with strong corporate values is one of its greatest assets. Their values define how they evaluate their decisions and actions and how they conduct their business. These high standards have given The Learning Factor a reputation of integrity, honesty and trustworthiness.

They don’t just commit to their clients’ immediate needs but to their long-term aspirations. They look beyond a single transaction or a narrow time frame. Their core values of integrity, commitment, high performance, teamwork, partnership, trust and diversity enable them to help their clients succeed.

It’s because of their determination to do the “right thing” and their focussed adherence to their core values, that they will carefully analyse potential client solutions from multiple perspectives to deliver solutions that are more efficient, more creative and deliver desired results to exceed expectations.

Integrity

They will always practise the highest ethical standard and honour their commitments. They take personal responsibility for their actions and treat everyone fairly, with trust and respect.

They are honest with others and themselves. They meet the highest ethical standards in all business dealings and will always do what they say they will do.

Commitment

Their team is actively dedicated and motivated to contributing to both client and organisational success. They are willing to apply discretionary effort (extra time, brainpower and effort) to accomplish tasks that are important to the achievement of organisational goals. They do this by:

• Keeping their skills current and competitive, this means taking the initiative for their own personal development.
• Setting high standards of personal performance and professional growth.
  
• Taking full accountability for their actions and responsibility for the outcome.
  
• Protecting their reputation for integrity in all business dealings.
  
• Taking personal pride in what they do.
  
• Staying committed to results.
  
• Listening to their customers, then meeting or exceeding their expectations.
  
• Seeking to understand, value and utilise our diverse cultural differences and perspectives.

Performance

They are committed to growth and continual improvement. They are passionate about achieving results that exceed expectations, their own and those of others. They drive for results with energy and a sense of urgency and achieve excellence in everything they do.

Team Work

They recognise their strengths. Their competitive advantage is, and always will be, their people. They continually learn and share ideas and knowledge. They encourage co-operative efforts at every level and across all activities in their company.

Partnership

They have an unwavering commitment to being a reliable and active partner. They build productive, collaborative, trusting and beneficial relationships with other high-performing companies, their customers, their communities and each other.

They trust, respect and support each other. They strive to earn the trust of their colleagues and partners. Preserving the trust and confidence of clients is one of The Learning Factor’s highest priorities.

Diversity

They learn from and respect the cultures in which they work. They value and demonstrate respect for the uniqueness of individuals and the varied perspectives and talents each provides. They have an inclusive work environment and actively embrace a diversity of people, ideas, talents and experiences.