Values

Integrity, Engagement, High Performance, Teamwork, Partnership, Trust and Diversity

The Learning Factor’s reputation as a company with strong corporate values is one of our greatest assets. Our values define how we evaluate our decisions and actions and how we conduct our business. These high standards have given The Learning Factor a reputation of integrity, honesty and trustworthiness.

We don’t just commit to our customers’ immediate needs but to their long-term aspirations. We look beyond a single transaction or a narrow time frame. Our core values of integrity, commitment, high performance, teamwork, partnership, trust and diversity enable us to help our customers succeed.

It’s because of our determination to do the “right thing” and our focussed adherence to our core values, that we will carefully analyse potential customer solutions from multiple perspectives to deliver solutions that are more efficient, more creative and deliver desired results to exceed expectations.

Integrity

We will always practise the highest ethical standard and honour their commitments. We take personal responsibility for our actions and treat everyone fairly, with trust and respect.

We are honest with others and ourselves. We meet the highest ethical standards in all business dealings and will always do what we say we will do.

Commitment

Our team is actively dedicated and motivated to contribute to both customer and organisational success. They are willing to apply discretionary effort (extra time, brainpower and effort) to accomplish tasks that are important to the achievement of organisational goals. They do this by:

• Keeping their skills current and competitive, this means taking the initiative for their own personal development.
• Setting high standards of personal performance and professional growth.
  
• Taking full accountability for their actions and responsibility for the outcome.
  
• Protecting their reputation for integrity in all business dealings.
  
• Taking personal pride in what they do.
  
• Staying committed to results.
  
• Listening to their customers, then meeting or exceeding their expectations.
  
• Seeking to understand, value and utilise our diverse cultural differences and perspectives.

Performance

We are committed to growth and continual improvement. We are passionate about achieving results that exceed expectations. We drive for results with energy and a sense of urgency and achieve excellence in everything we do.

Team Work

We recognise our strengths. Our competitive advantage is, and always will be, our people. We continually learn and share ideas and knowledge. We encourage co-operative efforts at every level and across all activities in our company.

Partnership

We have an unwavering commitment to being a reliable and active partner. We build productive, collaborative, trusting and beneficial relationships with other high-performing companies, our customers, our communities and each other.

We trust, respect and support each other. We strive to earn the trust of our colleagues and partners. Preserving the trust and confidence of customers is one of The Learning Factor’s highest priorities.

Diversity

We learn from and respect the cultures in which we work. We value and demonstrate respect for the uniqueness of individuals and the varied perspectives and talents each provides. We have an inclusive work environment and actively embrace a diversity of people, ideas, talents and experiences.