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Case Studies

The Learning Factor has a long history and proven track record with customers in over 194 locations around Australia (capital cities and regional locations) as well as significant coverage in 14 Asia Pacific countries. We have worked hand-in-hand with some of the world’s leading global organisations, delivering a range of learning solutions to a diverse global customer base.

Case Study 1 - Leading Bank

The Learning Factor has been selected as a major preferred supplier to one of Australia's leading banks. The bank was looking for innovative ways to improve quality and reduce costs. The Learning Factor has built a tailored learning solution which initially began by providing facilitators to deliver training programs nationally. This solution has grown to include services from a number of our Service Centre including total out-tasking of training administration.

Over our multi-year relationship, the business results have included:
  • Reduced facilitator costs by 30%
  • Training logistics error rate reduced significantly
  • Training participant satisfaction rates improved from 75% to 94%+
  • Venue costs reduced by over 40%

Case Study 2 - Global Healthcare

The Learning Factor partners with many clients to deliver regular compliance training. Our training program "The Right Side of the Line" is an interactive program focusing on Harassment, Discrimination and Bullying. Over the years, we have regularly partnered with this healthcare organisation to provide face-to-face Harassment and Discrimination training which includes many fascinating case studies and group activities.

These programs are always rolled out efficiently using our national pool of expert facilitators and our specially designed program which incorporates all legislative requirements.

Case Study 3 - Global IT

The Learning Factor has partnered with a global IT organisation to develop and deliver sales training for all their sales teams throughout Asia Pacific.

The Learning Factor was asked to develop a training program using the common language and sales process that already existed in the organisation.

This two day training program continues to be rolled out throughout Asia Pacific. The company attributed one of the biggest sales in Singapore to the additional skills that were learnt during the sales training.

Client Testimonial

As a key partner for outsourced training services, The Learning Factor has been very successful in providing a seamless service to our people, and acting as professional corporate representatives. From working with our most senior executives..., to providing facilitators for diversity programs for thousands of employees..., through to providing specialist contractors to work on various projects..., The Learning Factor has continued to "pull out the “stops" for us."

Head of Training, Learning and Development
Leading Australian Bank

The Learning Factor has been working extensively across the business as a strategic learning partner providing services that have included:

  • Harassment and Diversity training
  • Training and coaching executives on managing performance issues
  • Outsourced training providers for sales and management training
  • Training needs analysis for the organisation

The Learning Factor have demonstrated a commitment and capacity for strong project management, including detailed and regular reporting and a ‘can do’ attitude in identifying and resolving business issues and challenges.

They have consistently demonstrated the highest level of service, strong business ethics, unquestionable integrity and an open and pro-active relationship management approach which has cemented our on-going business partnership.

I would highly recommend The Learning Factor as a premium quality, high end training service provider.

General Manager
Global Healthcare

RECENT NEWS

27-04-2011
The Learning Factor Receives Global Recognition for Fourth Consecutive Year
Sydney, Australia - April, 28th, 2011 - The Learning Factor, a global provider of end-to-end learning services, today announced that for the fourth consecutive year it is one of 13 companies worldwide selected in the "2011 Training Outsourcing Watch List'

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22-03-2011
Fortune 100 Company Awards The Learning Factor Multi-year Contract for Comprehensive Learning Services in Asia
PRESS RELEASE Sydney, March 23, 2011: The Learning Factor today announced that they have been selected by one of the world's largest technology corporations to provide comprehensive learning services to its employees throughout the Asia Pacific region.

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15-11-2010
The Learning Factor Delivers Virtual Training to Cisco Global Sales Team
The Learning Factor's Virtual Training boosts productivity for Cisco sales people and managers, enhancing learner experience and forming a large part of Cisco's largest ever Virtual Training deployment...

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