1) Networked Organisation
As a specialised managed learning services company, The Learning Factor is made up of a team of specialised professionals who bring together their knowledge and expertise to create value for customers. Consequently, relationships and networks that link talented individual professionals are at the heart of our organisation. Our business growth is aligned to strong organisational values, HR practices and technologies to rapidly and effectively locate expertise, support project teams and encourage organisational collaboration.
2) Flexible Workflow Management
Streamlined and effective workflows are a critical component of service delivery innovation. They can be easily adapted to suit different projects, situations and emerging market needs. The workflows adopted at The Learning Factor support company efforts to identify talent, enhance customer relationships and integrate quality assurance processes.
3) Global Sourcing
The Learning Factor adopts a sophisticated approach to create seamless internal and external sourcing strategies across multiple providers based in different countries. To succeed at global sourcing, The Learning Factor undertakes several initiatives:
4) Customer and Partner Collaboration
Being a collaborative, constructive learning partner is a key driver of The Learning Factor’s success. In forming a partnership with The Learning Factor, all parties are mutually responsible for overall learning solution success. With clearly defined business requirements, well articulated KPI’s and rewards for overachievement, customers and partners are rewarded from mutual success.
5) Enabling Technology
Technology is a key enabler of service delivery innovation at The Learning Factor. We have a modular, flexible and reconfigurable technology platform which integrates easily with external systems and processes to support customer and partner collaboration and draw on global best-of-breed resources. Customers can rapidly deploy learning initiatives, reduce training-related costs, and drive organisational change.